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First Citizens Bank

2.6

About this business

Location details

1000 High House Rd, Cary, NC, 27513, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.639 reviews
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Marcus Harris's profile image
Marcus Harris 
a month ago

I can’t recommend this branch enough. Beau and his team have gone above and beyond to ensure all our banking needs are met, and I’m highly grateful to them for all their expertise and support. 

Nicole's profile image
Nicole 
a month ago

I wouldn't recommend this bank to anyone. I had opened an account and deposited a check in person. Then they later called me back asking if I had nowhere else to deposit it because they felt it was strange that I had opened the account online and not in person and made me come back and pick up my check after they reversed the deposit. I have never been treated like a criminal for depositing a check and would not ever go back here. 

chris brand's profile image
chris brand 
4 months ago

This is hands down the most frustrating bank to work with. nothing works properly. I linked all my accounts to the point the they know my weight at birth. Still can’t transfer money between accounts although everything says linked. Don’t bank here. save yourself the aggravation! 

Lydia M's profile image
Lydia M 
5 months ago

The App is clunky, the people at the bank are nice but the way the bank has structured the transactions to happen are horrible. Many delays to transfer money. Also one representative said a different thing than the other about the same topic. 

Tabas Garcia's profile image
Tabas Garcia 
7 months ago

I want to express my sincere gratitude to Matthew Salisbury for his outstanding support and dedication throughout my loan approval process. From the very beginning, Matthew was incredibly responsive, knowledgeable, and genuinely invested in helping me succeed. I had been trying to get this loan approved since the start of the year, and thanks to Matthew's expert guidance and fast, reliable service, I finally got it through. His professionalism, patience, and willingness to go above and beyond did not go unnoticed. Although I... read more

Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 2.6 star rating with 39 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open at 9:00 a.m. 

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