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First Citizens Bank
- Financial Services
- Raleigh, NC
About this business
Location details
100 E Tryon Rd, Raleigh, NC, 27603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wanted to share some feedback based on my recent experiences with First Citizens Bank. Unfortunately, I’ve been left feeling quite disappointed by the customer service I received. To be honest, the customer service just seemed really dull. The employees I spoke with sounded like they were just going through the motions, almost like robots reading from a script. It didn’t feel like they were actually interested in helping me or that they cared about my concerns. The whole experience was pretty impersonal, and it left me fee... read more
I wanted to share some feedback based on my recent experiences with First Citizens Bank. Unfortunately, I’ve been left feeling quite disappointed by the customer service I received. To be honest, the customer service just seemed really dull. The employees I spoke with sounded like they were just going through the motions, almost like robots reading from a script. It didn’t feel like they were actually interested in helping me or that they cared about my concerns. The whole experience was pretty impersonal, and it left me fee... read more
Working here STARTING* was a great experience. Over time I learned a lot which I am grateful for. After about a year, I started to apply for different positions & I was blocked from getting those roles because my department was under staffed TWICE! The management is horrible & they don’t communicate well. They don’t keep staff very long due to horrible management. Everything is unorganized even the systems. I worked really hard while being in the Collections Department. I’ve experienced a lot stress and mental breakdowns whi... read more
Working here STARTING* was a great experience. Over time I learned a lot which I am grateful for. After about a year, I started to apply for different positions & I was blocked from getting those roles because my department was under staffed TWICE! The management is horrible & they don’t communicate well. They don’t keep staff very long due to horrible management. Everything is unorganized even the systems. I worked really hard while being in the Collections Department. I’ve experienced a lot stress and mental breakdowns whi... read more
Biggest bank I've ever seen. Impressive.
Frequently asked questions about First Citizens Bank
How is First Citizens Bank rated?
First Citizens Bank has a 3.2 star rating with 18 reviews.
When is First Citizens Bank open?
First Citizens Bank is open now. It will close at 5:00 p.m.
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