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First Citizens Bank

3.7

About this business

Location details

10010 Green Level Church Road, Cary, NC, 27519, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.76 reviews
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Sung Keun Lim's profile image
Sung Keun Lim 
on Google
3 years ago

Very kind and professional banks in this brench 

Richard Frisch's profile image
Richard Frisch 
on Google
3 years ago

Bad service, low interest rates on checking and savings. Opened up both checking & savings. Never got my promised ATM card. They signed me up for a VISA card I didn't want or ask for. They have locked me out of the outline site on multiple occasions without notification. They kept me on lengthy holds on the telephone waiting for customer service to unlock the online account. They are a rinky-dink operation. Best to find a different bank. 

Orlando Jesalva's profile image
Orlando Jesalva 
on Google
4 years ago

Shweta went out of her way to help me resolve an issue I had with my account. She fixed the issue promptly, and in a professional, friendly manner. 

Joel Schlieman's profile image
Joel Schlieman 
on Google
4 years ago

Worst experience I’ve had at a bank in years. I am a customer who keeps my business account at this branch. The branch manager Nina refused to notarize a document I needed completed. She wasted over an hour of my time. It was a valid legal document, with a valid ID and I signed it in her presence. She refused to notarize the document and refused to provide any reason why she would do so. I’ll be moving my business to another bank soon. 

Visvesh Balasubramanian's profile image
Visvesh Balasubramanian 
on Google
7 years ago
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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3.7 star rating with 6 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open tomorrow at 9:00 a.m. 

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