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First Citizens Bank

2.5

About this business

Location details

14650 N Northsight Blvd, Scottsdale, AZ, 85260, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.529 reviews
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Joseph Jilovec (JJ)'s profile image
Joseph Jilovec (JJ) 
2 weeks ago

Extremely Frustrating Account Opening Experience I attempted to open a new account at First Citizens Bank, and this ended up being the only bank that has ever denied me. I currently have active accounts with multiple major banks and credit unions, and I’ve never experienced anything like this. The staff were polite in person, but the overall process was incredibly slow and inconvenient. I was asked to bring in extensive documentation to verify my identity, including hard-copy paperwork I normally never need to provide when o... read more

Ryan Veneberg's profile image
Ryan Veneberg 
2 months ago

Have been using this bank and their services now for nearly 10 years. Multiple accounts and loans serviced with their business banking team. They always come through and deliver as promised. The online portal is just what we need for a small business and serves us well. On several occasions they travel to our business to ensure loans are serviced and check if everything is going okay for us. That's a great neighborly bank! Not sure why so many others take the time to write disparaging reviews. Much of what we do is automated... read more

Ngabo Ben's profile image
Ngabo Ben 
8 months ago
David P's profile image
David P 
10 months ago

Ok, these 1-star reviews for First Citizens Bank have got to be spam. I don't write a lot of reviews, but feel the need to share a different real-life perspective. First, I bank here (maybe unlike some folks who are writing reviews), and I need to say that the employees at this location are awesome. Very helpful and friendly. And each of the three times I've stopped in over the past few months, there was always more than one friendly person available to assist me, even with complex online banking questions. I also bank with ... read more

Cathy Browning's profile image
Cathy Browning 
11 months ago

one star is to many. been on hold for 61 minutes. Don't bank here. 

Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 2.5 star rating with 29 reviews. 

When is First Citizens Bank open?

First Citizens Bank is open now. It will close at 5:00 p.m.  

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