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First Citizens Bank

3.3

About this business

Location details

2050 Round Rock Ave, Round Rock, TX, 78681, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.310 reviews
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Nels Nelson's profile image
Nels Nelson 
on Google
a year ago

The account manager who opened my checking account informed me that I would not be charged any fees for the checking account because he was going to make it a digital access account. The account was never placed in "digital access" mode, and so a month after opening the account, my account was debited $12 -- the price that I am required to pay to simply keep my money in their bank, apparently. I even made sure my web login was working correctly. Not enough to keep this bank from simply helping themselves to my money, twelve ... read more

David Martin's profile image
David Martin 
on Google
a year ago

I have been banking with this bank for years and have only great service. 

Mindy Totten's profile image
Mindy Totten 
on Google
2 years ago

Had an excellent experience at this branch. We were traveling, and Travis went above and beyond to help us. Excellent customer service and easy to find. Thank you! 

Hyojin Kyoma's profile image
Hyojin Kyoma 
on Google
4 years ago

About as fun as visiting the dmv. 

K L's profile image
K L 
on Google
6 years ago

Awful customer service....rude! Went in yesterday cash check from one of their known customers and was a total negative experience. Sure not any way to do business! Was thinking of opening an account there, but after that, no way! 

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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3.3 star rating with 10 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open tomorrow at 9:00 a.m. 

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