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First Citizens Bank
- Banks
- Raleigh, NC
About this business
Location details
7208 Creedmoor Rd, Raleigh, NC, 27613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I felt discriminated against. I went into the Stonehenge branch on Creedmoor Rd yesterday during my lunch break to cash a check that came from my lawyers office which had first citizen bank on the check. It was two women in the branch one at the drive thru window and a front teller. The front teller helped me but she act like I bought a fake check into the bank t took her awhile typing whatever she was typing in the computer never asked for identification I had to ask her so do you need two forms of identification. She types... read more
I have been with First Citizens Bank for about 10 years for business and personal. First, one of my employees bank account was hacked on a Sunday night and transferred around $50,000 and wiped out his account. He called the bank first thing Monday morning and nothing. The bank NEVER refunded his money. Second, I invested 1.5 million through the banks investment side during a bear market in 2021. Their financial guy Greg was supposed to let me know when we were out of the bear market to start investing 400,00 dollars sitting ... read more
May be the worst customer service I have received from any First Citizens location, specifically from management.
Slowest bank that you can go to by far! 15-20 minutes for a deposit and nobody else in line at the drive through. Horrible service at this location.
Frequently asked questions about First Citizens Bank
How is First Citizens Bank rated?
First Citizens Bank has a 3.2 star rating with 16 reviews.
When is First Citizens Bank open?
First Citizens Bank is closed now. It will open at 9:00 a.m.
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