This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
First Citizens Bank
- Banks
- Raleigh, NC
About this business
Location details
7208 Creedmoor Rd, Raleigh, NC, 27613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Exceptional service thanks to Gabriella! I want to express my deepest gratitude to Gabriella Espinal (Operations Service Supervisor) at the First Citizens Bank Stonehenge branch. Since last Friday, her service has been nothing short of extraordinary. Today when I returned, I was initially being assisted by Alex. Things were getting confusing and overwhelming for me, but Gabriella immediately stepped in, took charge, and resolved everything with absolute professionalism. She has a unique ability to solve problems quickly, cle... read more
The best banking experience! Exceptional service from Gabriella and Alex. I want to express my deepest gratitude to the team at First Citizens Bank (Stonehenge branch), and especially to Gabriella Espinal (Operations Service Supervisor). Ever since I first visited on Friday, her service has been absolutely flawless. Gabriella is fully bilingual and speaks perfect Spanish, which made my entire process so much easier. She is a true "godmother": empathetic, sweet, professional, and always ready to step in and help in any area t... read more
I felt discriminated against. I went into the Stonehenge branch on Creedmoor Rd yesterday during my lunch break to cash a check that came from my lawyers office which had first citizen bank on the check. It was two women in the branch one at the drive thru window and a front teller. The front teller helped me but she act like I bought a fake check into the bank t took her awhile typing whatever she was typing in the computer never asked for identification I had to ask her so do you need two forms of identification. She types... read more
I have been with First Citizens Bank for about 10 years for business and personal. First, one of my employees bank account was hacked on a Sunday night and transferred around $50,000 and wiped out his account. He called the bank first thing Monday morning and nothing. The bank NEVER refunded his money. Second, I invested 1.5 million through the banks investment side during a bear market in 2021. Their financial guy Greg was supposed to let me know when we were out of the bear market to start investing 400,00 dollars sitting ... read more
Frequently asked questions about First Citizens Bank
How is First Citizens Bank rated?
First Citizens Bank has a 3.5 star rating with 19 reviews.
When is First Citizens Bank open?
First Citizens Bank is open now. It will close at 5:00 p.m.
Browse nearby in Raleigh, NC
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com