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First Citizens Bank

3.6

About this business

Location details

525 W Pennsylvania Ave, Southern Pines, NC, 28387, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.617 reviews
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Carey Williamson's profile image
Carey Williamson 
2 days ago

Had a very poor experience today. After waiting nearly 10 minutes to be acknowledged for assistance, Jennifer was extremely rude and very unprofessional. I am now considering closing my account with this bank, and would not recommend to anyone. 

Jonathan Canty's profile image
Jonathan Canty 
a month ago
My Dolly Girl's profile image
My Dolly Girl 
4 months ago

After waiting for teller to acknowledged me while on the phone 15 mins. Another teller waited on me only to ask inappropriate questions about my cashing a check. Not the normal Do you have an account here as usually expected but it went too far..How do you know this person? What brings you here . I see you are not from here? Speaking suspicious. I said " Does it matter" She said .."NO Iam just making conversation. " After they had called account holder and I overheard the questions to verify. Then it was ."Why are you cashin... read more

Clayton Scott's profile image
Clayton Scott 
11 months ago

Such a pain to make a deposit. Everytime. Pinehurst brach is so much easier to deal with 

Z's profile image
Z 
a year ago

Excellent experience here, Summer was such a pleasure to work with! I look forward to banking with First Citizens Bank. Thank you so much! 

Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3.6 star rating with 17 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open tomorrow at 9:00 a.m. 

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