First Choice Carpet Service

Lisa Musto 

on Google

a week ago

AVOID THIS COMPANY AT ALL COSTS. They left blue spots all over my carpets (pictures attached). This was a move out cleaning and no one else has been in the house since they left. I have called four times over a 24 hours period to speak to a manager and keep getting the run around. I have been told on 3 separate occasions that there's no way for them to directly reach the management team, but they've escalated this as "an urgent matter." I am incredibly frustrated and upset that no one has even reached out to address the matt... read more

Tammy B 

on Google

a month ago

I had a great experience with First Choice Carpet Service for carpet cleaning in Falls Church. From the first phone call to set up the appointment, the customer service was excellent. The person I spoke with was friendly, helpful, and took time to answer my questions about the carpet cleaning service, stain treatment, and drying time. On the day of service, Jonah arrived on time and was very professional. He carefully looked over the carpeted areas, pointed out the spots that needed extra attention, explained the cleaning pr... read more

Nevaeh Sellers 

on Google

a month ago

We were getting ready to move into a rental in Falls Church, and it was obvious the carpet had not really been cleaned well before we arrived. I reached out on Facebook, got a fast reply, and Bradley was able to come out the very same day. He did an amazing carpet cleaning job, and we immediately felt much better about moving in. The carpet looked noticeably brighter, almost like a different color, and the fresh clean smell made a huge difference. That was especially important to us because we wanted the home to feel clean a... read more

Lucas Hinton 

on Google

a month ago

First Choice Carpet Service sent bradley to my home in Falls Church for a full carpet and rug cleaning. he arrived on time, was very professional, and worked carefully and efficiently. He deep cleaned the carpets in my 2300 square foot home in less than two hours and did an excellent job lifting pet stains, odor spots, and heavy traffic lane soil. he also moved the furniture i asked about so he could clean under the areas where the cat had been hiding and tracking dirt. I also appreciated the clear communication from start t... read more

M Tanner 

on Google

a month ago

They saved my Persian rug after a major water damage issue at my home in Falls Church. My rug was completely soaked, and the carpet cleaning team responded quickly and picked it up the very next day for a full inspection. When Jonah arrived, he was patient, professional, and very helpful. He explained the rug cleaning and restoration process clearly and reassured me that they would do everything possible to bring the rug back. Bradley also followed up with me personally, went over the details, and made me feel confident that... read more