First Bank & Trust

laurence hegarty 

on Google

a year ago

i used to love the First Bank and Trust and have banked with them since 1989, since Byline Bank took over they have become useless. 

October Gunawan 

on Google

a year ago

Tried to get a replacement dollar because the roll of dollar coins I got had a 100 rupee coin in it instead of a Susan B Anthony dollar coin. Rafael said that because I couldn't prove it came from the roll they gave me and they get it from a trusted company or somesuch that there was no remedy to the situation, so I'm out $1 from no fault of my own. I suggest everyone, especially businesses, check their rolls of coins obtained from this bank so they don't also get ripped because of their quality control issues. 

Fran Buckley 

on Google

2 years ago

I really liked the bank when it was still Ev Bank & Trust; people knew you and were friendly. Byline bought it, and there were a few hiccups in the transition. Some of those I knew are still there and are still personable and helpful. I haven't had to transact anything difficult yet under the new owners. Hope all is still the same in regard to personal service. 

Scott Siegel 

on Google

5 years ago

I feel like First Bank & Trust was a small bank that took care of it’s customers, and Byline is a big, corporate bank with profit making as it’s driving force. After three instances where they charged me unexpected fees, I’m looking for another bank. Postscript: I went to the bank and complained, and they reversed two of the extra fees, so I’m staying with them.