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First Bank
- Banks
- San Jose, CA
About this business
Location details
790 E Campbell Ave, San Jose, CA, 95008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
UPDATE First Bank reached out to me and reimbursed the penalty fee for the late property supplemental taxes. They also admitted fault and apologized for the miscommunication. I’m changing my review and increasing the stars because of this new development. This instant does not make up for all the hardship they caused and unprofessionalism before the Mortgage was closed. ORIGINAL review Horrible experience from pre-real estate purchase all the way to months later. Customer service gives wrong financial advice and they refuse ... read more
Horrible experience from pre-real estate purchase all the way to months later. Customer service gives wrong financial advice and they refuse to accept their fault in issues that have consequences in people’s lives. I would look around more if First Bank is the bank you’re planning to do business with. Save yourself some money and health.
While working on a mortgage pre-approval apparently the loan officer pulled 3 hard credit report on my credit instead of a soft one for pre-approval and he didn't mention it, this caused my credit score to drop from 740 to 680, which made it even more difficult for me to get pre-approval from somewhere else. In addition that his process and approach were completely unacceptable. For example, he provided 3 pre-approval on Word documents and to my real estate agent directly and not me, and I had to ask for it. I won't recommen... read more
While working on a mortgage pre-approval apparently the loan officer pulled 3 hard credit report on my credit instead of a soft one for pre-approval and he didn't mention it, this caused my credit score to drop from 740 to 680, which made it even more difficult for me to get pre-approval from somewhere else. In addition that his process and approach were completely unacceptable. For example, he provided 3 pre-approval on Word documents and to my real estate agent directly and not me, and I had to ask for it. I won't recommen... read more
Frequently asked questions about First Bank
How is First Bank rated?
First Bank has a 3.5 star rating with 11 reviews.
When is First Bank open?
First Bank is closed now. It will open tomorrow at 9:00 a.m.
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