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First Bank

3.3

About this business

First Bank in Campbell is your first choice for personal, small business, commercial and wealth management solutions. 

Location details

790 E Campbell Ave, San Jose, CA, 95008, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.310 reviews
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Faraz Gorji's profile image
Faraz Gorji 
on Google
4 weeks ago

UPDATE First Bank reached out to me and reimbursed the penalty fee for the late property supplemental taxes. They also admitted fault and apologized for the miscommunication. I’m changing my review and increasing the stars because of this new development. This instant does not make up for all the hardship they caused and unprofessionalism before the Mortgage was closed. ORIGINAL review Horrible experience from pre-real estate purchase all the way to months later. Customer service gives wrong financial advice and they refuse ... read more

Faraz Gorji's profile image
Faraz Gorji 
on Google
a month ago

Horrible experience from pre-real estate purchase all the way to months later. Customer service gives wrong financial advice and they refuse to accept their fault in issues that have consequences in people’s lives. I would look around more if First Bank is the bank you’re planning to do business with. Save yourself some money and health. 

HP Sam's profile image
HP Sam 
on Google
a year ago

While working on a mortgage pre-approval apparently the loan officer pulled 3 hard credit report on my credit instead of a soft one for pre-approval and he didn't mention it, this caused my credit score to drop from 740 to 680, which made it even more difficult for me to get pre-approval from somewhere else. In addition that his process and approach were completely unacceptable. For example, he provided 3 pre-approval on Word documents and to my real estate agent directly and not me, and I had to ask for it. I won't recommen... read more

Anonymous's profile image
Anonymous 
on Google
a year ago

While working on a mortgage pre-approval apparently the loan officer pulled 3 hard credit report on my credit instead of a soft one for pre-approval and he didn't mention it, this caused my credit score to drop from 740 to 680, which made it even more difficult for me to get pre-approval from somewhere else. In addition that his process and approach were completely unacceptable. For example, he provided 3 pre-approval on Word documents and to my real estate agent directly and not me, and I had to ask for it. I won't recommen... read more

Matthew Golo's profile image
Matthew Golo 
on Google
2 years ago

Really good bank 

View all google reviews

Frequently asked questions about First Bank

How is First Bank rated?

First Bank has a 3.3 star rating with 10 reviews. 

When is First Bank open?

First Bank is closed now. It will open at 9:00 a.m. 

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