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First American Bank

4.2

About this business

Location details

1 Bank Ln Buffalo Grove, Buffalo Grove, IL, 60089, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.217 reviews
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ASC's profile image
ASC 
3 months ago

My family has been with the bank for over 40 years, this year we all decided to leave. Why ? Tools. The FAB app was great see everything in one place, personal, DBA, business. Then came the Ca$htrac app in the fall without notice. One of our main accounts simply disappeared from view. The bank said oh yes you need to use Ca$shtrac app. They broke all bill payments, automatic transfers and usability. If I had to describe the app in one word : unusable. The design, tools and capabilities are on par with mid 90s websites. The b... read more

Madeline Grewe's profile image
Madeline Grewe 
11 months ago

Worst bank I have ever had. Their fraud protection is a joke. Their overdraft protection is a joke. Their customer service representatives don't even know how to put you on hold and then proceed to talk shit about you to their coworkers thinking you're on hold. Their transaction allerts will tell you about a $16 amazon payment but wont tell you when almost $300 has been taken from your account from a business that has never had a previous transaction with your account but if you make 2 transactions at the same store it will ... read more

Kevin Okane's profile image
Kevin Okane 
a year ago

I have banked with first american bank and have too many fraud alerts , I have banked at other banks and never had any fraud. But this last fraud with First American Bank has been able too steal $3400.00 from my account,I believed that my money was safe /protected and covered by the FDIC. BUT it looks like I am still out $3400.00. I am wondering if I should trust First American Bank with my money. 

Gloria Stefanov's profile image
Gloria Stefanov 
a year ago

Great place to bank. I have been Banking here for years and know everyone at the branch. Great service. thank you 

David Shin's profile image
David Shin 
a year ago

Frequently asked questions about First American Bank

How is First American Bank rated?

First American Bank has a 4.2 star rating with 17 reviews. 

When is First American Bank open?

First American Bank is open now. It will close at 5:00 p.m. 

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