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First Agency
- Insurance
- Washington, MI
About this business
Location details
5071 W H Ave, Washington, MI, 49009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Just a college student looking for health insurance…..called 5 times through out the day and no one answered said they were “closed” every hour I called. Close this company down.
Extremely unsatisfied with service and experience on 2/6/2025. I believed there was a mistake on their end of my service. I contacted Norma Bonnell. Although I understand the mistake was on my end, throughout the whole thing Norma was very condescending and impatient with me. She talked to me in the tone like I was unintelligent. In the future if you are considering First Agency in Kalamazoo, Michigan; if you want quality customer service, this is not the right place for you.
They covered $986 and I’m left with $1,362 Scamming people into buying their coverage through high schools and colleges . Thieves
Extremely poor customer service.
Schools insurance wouldn't pay out anything until my personal insurance did and then didn't have to pay. Then more than a year later when the repair breaks they wash thier hands of it because of time limitations of a growing child. Don't use them and if you have to make sure they pay.
Frequently asked questions about First Agency
How is First Agency rated?
First Agency has a 2.1 star rating with 7 reviews.
When is First Agency open?
First Agency is closed now. It will open on Monday at 9:00 a.m.
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