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Firgrove Mutual Water Company
- Home Services
- Puyallup, WA
About this business
Location details
10408 144th St E, Puyallup, WA, 98374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have agree with so many others the inability to do an online payment is crazy this day and age. I have found the customer service to be great so far. We will see how the rest shakes out.
Don't get a monthly bill. Maybe I get one every 2 months and then there is a late charge. All the other reviews hit this on the head. Old systems, and no customer service.
I'm not sure why this company can't come into the 21st century, no on line payment and no way to set up the auto pay without having to mail the form, which they say they never received. What the heck is going on with this 1990's process???? Late fees, they are making money on ill gotten late fees?!?!? Why are there not criminal charges on these folks when they are creating the very problems they are charging us for??
Please start a online payment!!!!!! It's 2025 not 1996. Some of us don't have time to go in person to pay. I wish we had the option of choosing our own utility company instead of being stuck with one that don't give what customers want.
If I could give -stars I would! I hate that I have to deal with this company, never a good experience. This time Maleri or Valerie was my rep and it was terrible, she very short, snippy, unpleasant to say the least. Very unprofessional. I understand ppl have bad days but this is your job (customer service) I don’t think this job is for her
Frequently asked questions about Firgrove Mutual Water Company
How is Firgrove Mutual Water Company rated?
Firgrove Mutual Water Company has a 1.9 star rating with 94 reviews.
When is Firgrove Mutual Water Company open?
Firgrove Mutual Water Company is open now. It will close at 6:00 p.m.
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