Firestone Complete Auto Care

Earl Caillouet 

on Google

3 days ago

The site told me what work they would do, but then misdiagnosed the problem. When I questioned their solution, they admitted they hadn’t done what they said they would to inspect it and instead only used the machine. I had to bring it to another mechanic. The worst part: after driving away, my car developed a vibration at certain speeds that wasn’t there before, which makes me think their alignment or balance may have been off. BTW, in my opinion, the timing of their 5-star reviews is suspect. 

Earl Caillouet 

on Google

6 days ago

These people told me what work they would do, but then misdiagnosed the problem. When I questioned their solution, they admitted they hadn’t done what they said they would to inspect it and instead only used the machine. I had to bring it to another mechanic. The worst part: after driving away, my car developed a vibration at certain speeds that wasn’t there before, which makes me think their alignment or balance may have been off. BTW, in my opinion, the timing of their 5-star reviews is suspect. 

Mike Eldridge 

on Google

2 weeks ago

Great service 

romeoworldent 

on Google

2 weeks ago

The customer service wa exceptional as always. Hannah was very courteous and knowledgeable. The mechanic, Johnnie/Jimmie (I apologize for the name mixup), offered me excellent advice and encouraged me to return for other services when needed.