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Firestone Complete Auto Care
- Tires
- Buford, GA
About this business
Location details
2414 Hancock Dr, Buford, GA 30519, Buford, GA, 30519, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I took my car to this Firestone for an oil change and they torqued the oil plug back in so hard that it was impossible to remove during my next oil change and service the dealership. The dealer had to install an entirely new oil pan, which cost over $700.00. I considered asking Firestone to do this repair, since it was their facility, but if they aren’t competent to do a simple oil change without destroying something, they definitely can’t be trusted with a real mechanical repair.
I was in a super rush heading out of town stopped by with my jeep making a grinding noise Philip Picket the store manager was super busy but personally took the time on his lunch break to drive the jeep , one of the best customer service associate I have worked with super friendly and professional guy I will always be a returning customer because of his service thank you Phillip..
Highly Recommend due to the staff. My service consultant was awesome. I came here after a falling out with my previously preferred shop. They performed what I asked for in the window they committed to with no surprises.
I came in with a burned out headlight not really sure if this was something that first I could do or not the manager there was very kind Willy Harris and he helped me get my headlight replaced and get on my way safely
INEXPERIENCED MECHANICS AND ABSURD PRICING . DO NOT TAKE YOUR VEHICLE HERE UNLESS YOU NEED VERY VERY SIMPLE WORK DONE (Even then id hesitate) 1) 1 year ago I had brake issues and they misdiagnosed the issue and charged me over $1,000 for the work. 1 week after the work, my trucks brakes completely stopped working when i was 4hr away from home. 2) Get truck towed 1 hr away to a 2nd firestone location where they replaced a different part. After arguments about reimbursing for misdiagnosed work i leave the location and 10 minut... read more
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 4.1 star rating with 292 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is closed now. It will open tomorrow at 9:00 a.m.
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