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Firestone Complete Auto Care

4.2

About this business

Location details

4628 Tropea Wy, Jacksonville, FL, 32246, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
4.2525 reviews
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Gary Retzel's profile image
Gary Retzel 
a week ago

UPDATE: I will leave the former review here for transparency sake. But I am upgrading it to 5 stars. I called and they asked me to bring the car back in. I noticed on the drive there how good the car felt to drive so they did an excellent job with the tires and alignment. As for the oil change, Cesar did a fantastic job in getting everything squared away. Got me in and out in probably the quickest time I've ever had at a auto shop. They got a new filter put on, told me where the fault was and what caused it. Then they got m... read more

P marie's profile image
P marie 
2 weeks ago

Called for a tire change, one of my tires needed replacement. I called around different shops for pricing of the tire. The tire cost $370 at all the shops I called before I called firestone. When I called firestone, they said the tire would cost more, $500, and a fee to pickup the tire. I declined and they said they’d give me a “discount” of $100. I accepted only because I have their lifetime alignment, so I wouldn’t have to pay for the alignment . I asked them to do an alignment, rotate and balance the tires. They had my tr... read more

Erika Curry's profile image
Erika Curry 
2 weeks ago

Tanner is EXCEPTIONAL! He was patient while working with my warranty company to replace my tires. He was extremely empathetic to my situation. 10's across the board someone get this man a raise. Cannot recommend him and firestone enough they always get the job done and get it done right! Thanks so much Tanner I'll be back! 

Nathaniel Fogerson's profile image
Nathaniel Fogerson 
3 weeks ago

Tim, Zsolt and I thoroughly enjoyed working with Austin. He very kind, percise, professional and articulate. He made the claims process from start to finish smoother than a well oiled engine. Outstanding customer service! 

Elijas “Elijah” Underis's profile image
Elijas “Elijah” Underis 
3 weeks ago

I can’t believe the pre purchase inspection was so honest, and for the price I paid, I got more than I asked and got to talk to some pretty chill dudes who knew their stuff, and even recommended me better options and their honest advice, thank you again 

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 4.2 star rating with 525 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is closed now. It will open at 7:00 a.m. 

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