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Firestone Complete Auto Care
- Automotive
- Lancaster, OH
About this business
Location details
1834 N Memorial Dr, Lancaster, OH, 43130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Absolutely terrible. Screwed up an oil change on our Kia. It broke down and ended up at Coughlin Kia. Firestone never showed up to document the damages claiming the vehicle wasnt there. Then after agreeing to pay for the correct oil change I just got a call and Firestone never returned a call or anything to the dealership and never paid them. This place is so poorly ran if it wasnt corporate it would already by closed. If you see this and still use them you deserve every issue you get.
Several issues needed addressed on my vehicle. Ryan was very helpful in conveying those to Tyler, who addressed all the issues. The alignment was spot on and drove smoothly, especially after fixing, rotating and balanced my tires.
I was having a hard morning. Replaced the battery in my keyfob and the key fell between the seats. I looked. My coworker looked. We were gonna be late! In a rush I had my spare key and tried to get started..low tire pressure light on 🥹 I came to Firestone and explained my situation to the kind gentleman behind the desk, Brian. Suffice to say they found my key and fixed my tire in record time and I’m back on my way! 5 stars!!!!!
John is always great when answering any questions and taking the phone calls and great customer service. The crew is great and Firestone Lancaster OH gets the job done right the first time.
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 4.3 star rating with 274 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is closed now. It will open at 7:00 a.m.
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