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Firestone Complete Auto Care
- Automotive
- Charlotte, NC
About this business
Location details
6544 Northlake Centre Pkwy, Charlotte, NC, 28216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
DO NOT BOOK AN APPOINTMENT WITH THIS FIRESTONE! If I could give zero stars, I would. This location only received one star because that’s the lowest option available. I booked an appointment for 6:00 PM around 1:00 PM the same day. When I arrived, I was informed that my appointment had suddenly become a “drop-off,” and the service wouldn’t be completed until the next day. No one from the business contacted me during the five hours prior to let me know they couldn’t honor the appointment. Because of their lack of communication... read more
I’ve been coming to this location for almost two years now and always receive great service. The workers are communicative, friendly, and realistic. Service is quick and reliable. Keep up the good work guys!
I rarely leave negative reviews, but my experience with Firestone Complete Auto Care on Northlake Centre Pkwy in Charlotte, NC was extremely frustrating and disappointing. My car was with them for four days for what should have been a straightforward diagnostic and repair yet there was no sense of urgency or clear communication throughout the process. Not only did they overcharge me ($323 just to REPLACE THE POSITIVE AND NEGATIVE BATTERY TERMINALS) but l also received inconsistent explanations about the issue with my car. Ea... read more
Asked for help with tires, but the warning light had nothing to do what I thought it was. Employee was awesome. Second visit I had a nail in the tire. They were able to replace the tire and I am very pleased with the work and the wait time.
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 3.7 star rating with 440 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is open now. It will close at 7:00 p.m.
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