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Firestone Complete Auto Care

4.3

About this business

Location details

12791 Old Tesson Rd, St. Louis, MO, 63128, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
4.3221 reviews
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Jamie Ketts's profile image
Jamie Ketts 
recommend  Recommended
4 years ago

5 stars. Rob and Russ are very helpful. Been using this location for years. I have locations closer to me but always travel to this one. Excellent service and they do all they can to get you out as cheaply as possible while delivering great care. Customer for life! 

Business response:

Hello, Jamie. We truly appreciate your recommendation, and look forward to working with you again. Thank you for being a part of the Firestone family. ^Mariah 

Matt Nappier's profile image
Matt Nappier 
5 years ago

Scheduled a state inspection for my 2009 3/4 ton Suburban over the phone. Told them it was all I needed and that it didn't require an emissions test. I sent my wife up there with it at the scheduled time. They once again tried to sell her the emission test, it's not required on 3/4 ton vehicles in this county. After that they tried to sell her a coolant flush and said it was needed. I personally put a new engine in this vehicle 15,000 miles ago, along with all new coolant. They also told her they recommended running a bottle... read more

Kristy Kohne's profile image
Kristy Kohne 
recommend  Recommended
6 years ago

Amazing customer service. Found the issue with my tire right away that the dealer said they couldn't find. 

Scott Hanrahan's profile image
Scott Hanrahan 
8 years ago

Overall, it was a good experience. I didn't like that I made and 11:00 AM appointment, and they still had not started my car at noon. Once they got it in, it went pretty quick. I bought tires, and believe I got a good deal... 

Megan Bacher's profile image
Megan Bacher 
9 years ago

Over the past year every single time I'd take my car to Firestone to get something done I get it back incomplete, or something new stopped working after they had my car: My radio, AC, my third brake light. This time when my heat was apparently fixed, the cover was not put back on, I walked right back in and told them and they put it back on. It also looks like this black thing was lazily put up with duct tape that eventually fell in guessing it has something to do with my heat cause I doesn't work again since it fell. I'm be... read more

Carl Lavall's profile image
Carl Lavall 
9 years ago

Rob, Russ and the crew take good care of my car. Hard to find a place you can trust and this Firestone on Tesson Ferry you can be asured your car will be fixed right. Thanks guys for the GREAT service!! 

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 4.3 star rating with 221 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is closed now. It will open tomorrow at 7:00 a.m. 

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