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Firestone Complete Auto Care

4.1

About this business

Location details

6901 Bandera Road, San Antonio, TX, 78238, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.1300 reviews
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Melissa Leslie's profile image
Melissa Leslie 
on Google
2 days ago

Deceptively added ~$500 in unnecessary or extremely overpriced services. - $300 was for overpriced 2x bulb replacement and 2x filter replacement. Considering how quick bulbs are to swap out, they must be doing the job blindfolded for it to take long enough to rack up $190 in labor costs for two bulbs. - They also added an oil change despite being only half-way to both the recommended oil change date and mileage, for about $80 which is the most expensive oil change I've ever seen. I was missing some oil sure, but the cost of ... read more

Christopher Dawson's profile image
Christopher Dawson 
on Google
4 days ago

My car was too low to clear their alignment rack. Hillary called another location and was able to get an appointment in 15 minutes. Great customer service! 

mathewh87's profile image
mathewh87 
on Google
5 days ago

Amazing service and warranties, I went to 4 different tire shops to work on getting new tires. All of the shops wanted me to wait for a couple of business days to get the tires and didn’t seem eager to help. When I arrived at Firestone yesterday evening, not only two hours before closing. Bryan was so helpful and was like I don’t have the tires in stock, but I’ll get them for you in an hour and have your car ready by 7pm at closing. Yes they were more expensive, although I was so impressed with his willingness to help so I p... read more

Ruben Serna's profile image
Ruben Serna 
on Google
5 days ago

Bryan Torres did a fantastic job on making sure we were taking care of. We called and visited 4 different places in town. Goodyear, Walmart, Casias tire shop, discount tire, pep boys and one other place my partner called and all of them terrible customer service. NO BODY CARE!! Bryan took the time to take care of much needed car care. Next day came back for an oil change for our other car and Hillary Boatwright the manager she is fantastic as well. We made sure to tell her. Mind you all this happened before they were about t... read more

Free Love's profile image
Free Love 
on Google
6 days ago

Told the guy I was trying to diagnose myself to figure out the issue with Google. While taking my keys he literally told me "oh don't tell me that, when customers tell me that I charge whatever" proceeded to fix nothing and charge $1,400. 

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Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 4.1 star rating with 300 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is open now. It will close at 7:00 p.m.  

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