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Firestone Complete Auto Care
- Tires
- Ottawa, KS
About this business
Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more
Location details
102 S Main St, Ottawa, KS, 66067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
called to get a tire. one if the employees got rude because I wouldn't order a higher priced tire and replace all 4 tires on my truck when I only needed 1 which they said they had in stock. so went to get the one and the guy threw a fit because I wouldn't change all 4 tires.
Business response:
Hello, Danny. We can only imagine how frustrating this was for you and we apologize. We'd be happy to report your concerns to the management team. Please feel welcome to email us at socialcare@bfrc.com with the details of your visit, any related invoice numbers, the store location, and your contact information. We appreciate your business with Firestone, and we value your feedback. ^Mariah
Bad customer service. Never again🤬
Business response:
Hi Chloe, we can only imagine how frustrating this was for you and we apologize. We'd be happy to escalate your concerns to the management team. Please feel welcome to email us at socialcare@bfrc.com with the details of your visit, any related invoice numbers, and your contact information. We appreciate your business with Firestone, and we value your feedback. ^Bryan
Bad customer service. Never again🤬
Business response:
Hi Chloe, we can only imagine how frustrating this was for you and we apologize. We'd be happy to escalate your concerns to the management team. Please feel welcome to email us at socialcare@bfrc.com with the details of your visit, any related invoice numbers, and your contact information. We appreciate your business with Firestone, and we value your feedback. ^Bryan
RecommendedAdam was so helpful when we had a problem trying to submit a rebate online. He took the time to help us. Thanks Adam
Business response:
Hi Judy, thank you for your recommendation! We're glad to hear that Adam and our Ottawa. KS, team were so helpful! We appreciate your feed back, and we're glad you chose Firestone. ^Gen
Great team of technicians, always fixing my vehicles 1st time every time.....in drop of a hat they come through. My Family and I appreciate you!
Traveling from TX to MN our AC was a no go. They fixed it professionally & quickly at a very reasonable cost. Thank you so much!
They have always been fair and honest. Telling what did and what didn't need done. That is hard to find when you are a female. My last repair job was almost 200 less, because when they installed the other part they were able to use my existing parts still. Thank you!
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 4 star rating with 202 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is closed now. It will open at 7:00 a.m.
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