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Firestone Complete Auto Care
- Tires
- Hopewell, VA
About this business
Location details
405 Cavalier Square, Hopewell, VA, 23860, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am completely disappointed in my most recent experience with this company. After an alignment, we found marks on our wheels. After numerous calls and attempts to get in touch with management, they did eventually acknowledge the damage and took responsibility. We were told they would buff out the marks, which was not what we were hoping for but we did accept it. Well after having the wheels buffed, they are now significantly worse. The areas where circular scratches once were, have now been rubbed through the finish and ar... read more
They'll damage your vehicle and take no accountability.
From out of state, got a voluntary vehicle inspection to determine critical tasks requiring attention. I would have given 5 stars for great customer service and making sure everything got done except the shop fell short on several critical tasks during and after inspection which I think are important to mention. -Failed to verify and confirm VIN of vehicle before doing inspection resulting in inspection report on a different vehicle from the one that was worked on in shop. -After doing maintenance on vehicle it was brought o... read more
Stone and the Firestone team were amazing for our family.we broke down post-5pm on a Friday. They were able to have us seen first thing Saturday and out the door before 11am. Our serpentine, water pump went down on the highway as we were traveling back to MA from VA. Such a blessing especially when had a 2YO and 9wk old losing it back at the hotel due to a stomach bug.
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 3.9 star rating with 301 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is closed now. It will open at 9:00 a.m.
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