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Firestone Complete Auto Care
- Tires
- Simpsonville, MD
About this business
Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more
Location details
10735 Little Patuxent Pkwy, Simpsonville, MD, 21044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Keeping their appointments as I waited an hour and a half after my scheduled time, updating customers on time since it took an hour and a half longer than it should, actually changing my tires instead screaming and singing to each other which everyone in the waiting room could hear and see. When I went outside to check on my car in the garage, there were three employees standing talking about how they "aren't paid enough to work faster" so they were just messing around and screaming back and forth making weird noises.
Business response:
Hello, Nora. We're sorry to learn that you had a poor experience when you visited our store, and we'd like to ensure that any concerns you have are addressed by the appropriate team. Would you please, email us at socialcare@bfrc.com with the details of your visit, the store, and your contact information? We value you as a Firestone customer, and we hope to receive your email soon. ^Mariah
They are a amazing set of guys. Was very helpful and just patient with me. I would highly recommend them to everyone, especially to women who may not have the best understanding about cars. I thank them from the bottom of my heart!!! Thank You Serge!!!!
Thank you Sergio, James and Daniel for making my car quiet again. I was quoted as price and didn't pay a penny more. I will be back and recommend you to my friends.
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 3.8 star rating with 454 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is closed now. It will open at 7:00 a.m.
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