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Firestone Complete Auto Care
- Tires
- Waco, TX
About this business
Location details
1111 Lake Air Dr, Waco, TX, 76710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
If your have 10 hours to wait for an oil change this is definitely the place to go . Besides having scheduled appointment a day prior and got told by the service tech the vehicle would be done in 2 hours the day of I dropped off at 11:30 am it’s 7:03 pm the service the place has was the best free mini waters and some slouchy couches to take a nap bring a tent and your phone charger … maybe a couple meals so your not hangry …
Like most reviews, I also found out that they don't really care about appointment time. I dropped the car off at noon today for tite rotation and alignment. I called and spoke to Tiffany at 4:30pm and was told my car is next to be looked at. Wow! I was also told they'd definitely have it ready by the end of the day. Guess what? It is 7:35pm and there is no call. And guess what? The store is closed till tomorrow. Totally pointless to make appointment. Good customer service would be informing me if they are short on staff and ... read more
I placed my car here since 12pm was told it'll take an hour for them to get in the shop. They had it in the shop at 4pm it's now 6:40pm why tell me things that's a lie. I have no problem waiting but be honest.
Waste of time. Their estimates on start times are nowhere close.
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 3.9 star rating with 534 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is open now. It will close at 7:00 p.m.
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