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Firestone Complete Auto Care

3.2

About this business

Location details

10019 Rea Rd, Charlotte, NC, 28277, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.2380 reviews
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Cathy Tafazzoli's profile image
Cathy Tafazzoli 
on Google
3 days ago

Very professional, knowledgeable and helpful staff. 

Vamsi Krishna's profile image
Vamsi Krishna 
on Google
a week ago

Got next day appointment. Check-in and check-out process were smooth. There was some push to sell additional services, but nothing over the top. I was informed car’s battery died on the shop floor. I trusted the shop and confirmed replacement. 

Jay Duffy's profile image
Jay Duffy 
on Google
2 weeks ago

I had a standard oil change and some new tires put on. Firestone is always excellent for those types of jobs. However, I have a 2010 Toyota Sequoia and I asked them to do a general inspection of the automobile and make some recommendations on what should be done now, soon and later. $215.00 later they just said the Sequoia was fine, no recommendations on fluids, breaks, belts, etc. They couldn’t make one recommendation. It leads me to believe the work wasn’t done. I know for sure the break pads(and they had the tires off) ar... read more

Tara Salmon's profile image
Tara Salmon 
on Google
2 weeks ago

I came in for a car inspection with an appointment. It took a little over 3 hours, which is insane. I will not be coming back to this place ever D: 

Tiffany Bland's profile image
Tiffany Bland 
on Google
2 weeks ago

I came in as a "walk-in". The service was pretty quick and I appreciated the honesty/integrity of the gentleman checking me in. I had a nail in my driver rear tire. As I was preparing to pay and asking for an estimate of the price point, The gentleman advised it would be at no cost as the tire I'd purchased from you all was still under warranty. As a woman I appreciated not being taking advantage of as that sometimes happens in the service industry! Well done! 

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Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 3.2 star rating with 380 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is closed now. It will open tomorrow at 9:00 a.m. 

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