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Firestone Complete Auto Care
- Automotive
- Mesquite, TX
About this business
Location details
2221 N Galloway Ave, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
We came into firestone yesterday due to a nail in 2 of my tires. We called ahead to see what the wait would be as we were from out of town and had a long drive ahead of us to get back home. We were promptly told the wait for our issue would be 45 minutes. We brought our car in and handed the keys over to the man working the desk. Told him our situation and that we had an 8 hour drive ahead of us and he told us how he was familiar with the drive because he was from around that area ect. Honestly, the service until this point ... read more
Business response:
Hi, Mary. We'd be happy to address any service issues that you may have encountered and we apologize for any frustration caused by this experience. Please feel welcome to email us at socialcare@bfrc.com with the details of your visit, the store, any related invoice numbers, and the best contact information for you. We value you as a Firestone customer and look forward to receiving your email. ^Alexis
RecommendedNice staff & efficient service
RecommendedQuality of service. However, wait time is U•N•E•N•D•A•B•L•E!!! 3 hours to take care of a road hazard. 🤨
Recommendedhave good customer service
RecommendedHad a bad tire replaced fast with a great price and good service. Cowboys game was on to boot!
Went in for ac work. Do not remember exactly what the issue was but he could've said it needed a new compressor ect... but they did honest work and all it needed was a recharge and a small repair. Will be back in the future.
Very slow service needs to speed up lady at the counter was rude
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 3.8 star rating with 451 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is open now. It will close at 7:00 p.m.
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