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Firestone Complete Auto Care

3.0

About this business

Location details

Bldg 1325 Cassidy Rd, Cassidy Rd, El Paso, TX, 79906, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
3.0777 reviews
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K Houston's profile image
K Houston 
on Google
5 days ago

Destroyed my partner's truck last October looking for an issue with the ac. They tore apart the dashboard (the suspected issue was located nowhere near where they ripped it apart) and then gave it back saying they didn't know and couldn't fix the damage they had caused. Then, the manager was mysteriously "out" every day for two weeks when we tried to get compensation for the damage. They never returned calls or messages. 

Keon Norris's profile image
Keon Norris 
on Google
5 days ago

I really don't know where to start. I took my vehicle here for simple checkup. Three visits later....I'm now over $3000 in repairs. $2200 of that came from a brake and wheel bearing job the rest from radiator hose replacement (upper/lower)I spoke to the worker over the phone and he stated it would cost me $2000. However, after arriving I was handed a invoice for $2500 without a explanation of where the additional $500 came from. SO, my stance was what if I only had $2000. If there was a price chaneg that should have been com... read more

Daniel Frederick's profile image
Daniel Frederick 
on Google
a week ago

Had my oil changed last month, today I seen oil on the floor of my garage. I got underneath my car and noticed my oil filter had not been tightened properly causing it to leak. I would not recommend any shop that can't tighten a part they are replacing. Could have cost me a motor if I didn't know anything about cars. UPDATE: I assumed my oil was low since I had leaked some but to my surprise my engine was overfilled. 

J Win's profile image
J Win 
on Google
a week ago

Robert helped me he is great and I was satisfied with the work I received 

Andrew Spohrer's profile image
Andrew Spohrer 
on Google
2 weeks ago

I usually come here. There's always somewhere that will "do it cheaper" but their work is pretty consistently good and if you let them know ahead of time, they'll work with you if you have time constraints and need to get in and out. (They'll do what they can within reason ofcourse). Overall pretty good and willing to answer questions. 

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Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 3 star rating with 777 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is closed now. It will open tomorrow at 7:00 a.m. 

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