Firestone Complete Auto Care's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Firestone Complete Auto Care

4.0

About this business

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more

Location details

10780 Pebble Hills Blvd, El Paso, TX, 79935, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.0444 reviews
Select a rating
Francisco Melchor's profile image
Francisco Melchor 
6 years ago

Charlie and Javier wrote the book on customer service. I have been a customer for many years and from day one I have been treated in a professional and courteous manner. This is no easy feat especially at this location with the added traffic from the Lee Trevino customers. I have many options to take my vehicle to get it maintained at. However, I'm willing to drive the extra distance since my home store on Lee Trevino is closed. This is due to these great men and your great deals and quality work. 

Francisco Melchor's profile image
Francisco Melchor 
recommend  Recommended
6 years ago

Charlie and Javier wrote the book on customer service. I have been a customer for many years and from day one I have been treated in a professional and courteous manner. This is no easy feat especially at this location with the added traffic from the Lee Trevino customers. I have many options to take my vehicle to get it maintained at. However, I'm willing to drive the extra distance since my home store on Lee Trevino is closed. This is due to these great men and your great deals and quality work. 

Laura Jacquez's profile image
Laura Jacquez 
7 years ago

I had the best customer service experience from Charlie! He is a thoughtful and caring man who treated me like family! My tire was fixed and I felt overwhelmed to have been treated like I mattered. Being a single mom, budget is tight but I was not taken advantage of. In fact the consideration give to my time, my need to go to work, and my vehicle was more than I could’ve hoped for. I highly recommend and if you do ask for Charlie! He is a compassionate man who cares about his customers! 

Ricky Seal's profile image
Ricky Seal 
7 years ago
Victoria Celia Marie Poehlein's profile image
Victoria Celia Marie Poehlein 
8 years ago

These guys are so professional! I made an appointment, even showed earlier and they took care of me as soon as possible! I was there for not even 45 minutes. Totally recommend it! 

Cristina Murillo's profile image
Cristina Murillo 
8 years ago

I can always go their for my car needs .been going their for years 

Armando Torres's profile image
Armando Torres 
8 years ago

I took my tire to be fixed for a flat and it has been the most expensive and lengthy wait to fix it , I took it Sunday at 930 am they told me about an hour an a half It was not ready until 1215 pm and it cost 30.73 to fix a Firestone Tire I have been a customer for over 10 years but the cost of the repairs has gone to the roof please don't take you vehicle there if you do not want to be ripped off. : ( 

Machelle Garcia's profile image
Machelle Garcia 
9 years ago

I come the day before and they ask to keep the car overnight. So I get here at 6:30 om and after telling them at about 2:30 pm we aren't getting the car serviced they still have tires off and lifted up. I think my car was here long enough. 

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 4 star rating with 444 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com