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Firestone Complete Auto Care

3.7

About this business

Location details

7303 Midlothian Turnpike, Richmond, VA, 23225, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
3.7256 reviews
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Flor mendoza's profile image
Flor mendoza 
on Google
a day ago

The worst store ever took my car there to get a tire they did what they wanted not what I asked and when I came back, they fix it back to what I ask in first place but now I’m having a light on about my tire right after they “fix it” I usually use Firestone for my cars but this have make me think about it 

Sherry's profile image
Sherry 
on Google
a week ago

Firestone should be ashamed of themselves charging 172.00 to diagnose my vehicle. They wanted to charge 220.(50. extra) but I declined because I know a “Service tire monitor system” light meant a sensor. James was very rude when I called on a couple of occasions to check the progress of my diagnostics. Whatever happened to good customer service? The part that really gets me is that if they do the work, they don’t deduct the price for finding out whats wrong from the total. Don’t you have to find out whats wrong in order to f... read more

Trinity Green's profile image
Trinity Green 
on Google
a week ago

The staff is friendly and helpful, especially Sam K. However the wait times are very very long and appointment times don’t do much good. 

Heather Moore's profile image
Heather Moore 
on Google
a week ago

The place was clean. The people were nice and everything was explained to me and the guy even showed me the bulb that was replaced. Car is running great. 

Moneybagg Yo's profile image
Moneybagg Yo 
on Google
2 weeks ago

Recently got a compressor on my car now engine oil low add oil keeps coming up on my dash. The oil level is fine manager brush me off. I never had this issue in the 8.5 years I've had this vehicle. He didn't even offer me to get the mechanic who serviced my car to overlook his work. VERY UNPROFESSIÓNAL. DONT TAKE YOUR CAR HERE 

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Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 3.7 star rating with 256 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is open now. It will close at 6:00 p.m.  

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