This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Firestone Complete Auto Care
- Tires
- Stuart, FL
About this business
Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more
Location details
3060 SE Federal Hwy, Stuart, FL, 34994, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
I’ve been bringing my vehicles to Firestone for years, but this last visit was disappointing. I dropped my car off at 9:30am for a simple oil change and tire rotation. No time estimate was given, I had to call twice myself for updates, and no one ever called me. The car wasn’t completed until right before closing at 7pm. I understand being short-staffed, but the lack of communication and follow-up was unprofessional. Long-time customers deserve better, and I hope they take this feedback seriously.
Tires look good and they are aligned. Balance paper work looks good. My only issue was with the time of service and lack of updates. I scheduled an appointment and showed up prior to opening. I was told it would take 1.5 hrs. In actuality it was 3.5 hrs and I was never notified why it was taking longer or that it would be longer, even though I was waiting in the lobby. I spoke with one of the employees when I was checking out and he confirmed they over scheduled for the amount of technicians they had working.
Amazing crew and excellent service always!
Excellent service.
Always the best!
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 3.7 star rating with 458 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com