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Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more
3060 SE Federal Hwy, Stuart, FL, 34994, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 7:00 a.m. to 6:00 p.m. | |
Sun | 8:00 a.m. to 5:00 p.m. |
I’ve been bringing my vehicles to Firestone for years, but this last visit was disappointing. I dropped my car off at 9:30am for a simple oil change and tire rotation. No time estimate was given, I had to call twice myself for updates, and no one ever called me. The car wasn’t completed until right before closing at 7pm. I understand being short-staffed, but the lack of communication and follow-up was unprofessional. Long-time customers deserve better, and I hope they take this feedback seriously.
Tires look good and they are aligned. Balance paper work looks good. My only issue was with the time of service and lack of updates. I scheduled an appointment and showed up prior to opening. I was told it would take 1.5 hrs. In actuality it was 3.5 hrs and I was never notified why it was taking longer or that it would be longer, even though I was waiting in the lobby. I spoke with one of the employees when I was checking out and he confirmed they over scheduled for the amount of technicians they had working.
Amazing crew and excellent service always!
Excellent service.
Always the best!
Firestone Complete Auto Care has a 3.7 star rating with 458 reviews.
Firestone Complete Auto Care is open now. It will close at 7:00 p.m.
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