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Firestone Complete Auto Care

3.5

About this business

Location details

16675 East 23rd St S, Independence, MO, 64055, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
3.5342 reviews
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Kim Sexton's profile image
Kim Sexton 
2 weeks ago

I've used Firestone for years. Lately, it's greatly improved, thanks to the area manager, Brandon Thorpe. I had a chance to interview him recently while he was making a visit to this store. He's got the right attitude, experience and success with improving the stores in Independence. As a journalist. I used to, among other things, write about consumer-complaints. I've had excellent service at the Noland Road location, where I even suggested Corporate promote Tryston Harris. Wow! He's now service manager at the 23rd location,... read more

Rachel Ireland's profile image
Rachel Ireland 
3 weeks ago

got a flat tire near this firestone and just came in right when they opened but they were able to get me all fixed up and ill be out of here in an hour or less. theyre very helpful and kind and im so glad i came in here today. 

Bryan Grayson's profile image
Bryan Grayson 
a month ago

I had a thermostat placed in my vehicle by Oakes GMC which was not done properly. Tryston and Firestone was very Trustworthy, they quickly diagnosed the issue and informed me that GMC had not properly placed the thermostat housing correctly. I was only charged a minimum fee. I completely trust Tryston and Firestone with my vehicle and I will be back. 

John Cascone's profile image
John Cascone 
a month ago

They always give me excellent service and they go the extra mile every time 

Jared Tolley's profile image
Jared Tolley 
a month ago

Spent $1200 on tires I get road hazard and replacement My prior destination LE2 lasted 90,000 miles They sold me destination LE3 And I have had six flats and two blowouts from the sidewall in 9 months When I go to ask for my rim back, the manager asks why I’m not getting a tire on it. I said because it’s $148. He gives me my rim. I say “thank you” and he sighs under his breath mumbles “oh wow” as he walks back into the maintenance shop Your destination, LE3 tires are garbage I’m gonna go give Michelin a try 

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 3.5 star rating with 342 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is open now. It will close at 7:00 p.m.  

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