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Firestone Complete Auto Care

4.0

About this business

Our skilled technicians are ready to serve all of your vehicle needs. From tires, auto service, brakes, and alignments, it's a one stop shopping experience. Call or make an appointment online today. 

Location details

600 Chapel Hill Mall, Akron, OH, 44310, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.0443 reviews
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Oighear's profile image
Oighear 
on Google
a week ago

Service was great! An error happened when trying to schedule online, but even without an appointment and short handed due to illness,Dennis and his team got me in and done in under an hour after quoting me a couple hours. Great service in being honest and not trying to over promise to get me to stay while overperforming to take care of me. I look forward to future visits and will make sure I don't make a mistake with scheduling the appointment next time as it was most likely my fault. Thank you Chapel Hill Firestone. 

Stacy Kitay's profile image
Stacy Kitay 
on Google
a week ago

Incompetent!!! I paid for a new set of tires and they never put new valve stems in. I spent $1000 and my tire didn’t last 3 days. The valve stem was bad, I was told by another location that new ones should have been replaced. I had to sit with my car on a Sunday morning so the new stem could be put on. FIRESTONE said they would give me a free oil change. I made an appointment and drove 45 minutes to find out that they couldn’t take me. Emily was the associate that was very helpful. She called another location to arrange for ... read more

Nancy Stubbs's profile image
Nancy Stubbs 
on Google
2 weeks ago

UPDATE: Firestone replied to this review thanking me for a 5-star review. THIS IS REVIEW IS A 2-STAR REVIEW. Not sure what they're up to in their response? Perhaps it's an auto-response? Bottom line, my 2-star review remains the same. Firestone has been my go-to vendor for tires for my 4Runner for YEARS. This store has worked on my vehicle several times (not just for tires), however, I doubt I'll come back to this store, even for tires. In 2024, I had my winter tires removed and my all season tires put on, and specifically s... read more

BARBARA DUBOISE's profile image
BARBARA DUBOISE 
on Google
3 weeks ago
Georgeann Kalavity's profile image
Georgeann Kalavity 
on Google
a month ago

Great service and Bob was so kind 

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Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 4 star rating with 443 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is open now. It will close at 6:00 p.m.  

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