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Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more
1650 22nd St, West Des Moines, IA, 50266, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 7:00 a.m. to 6:00 p.m. | |
Sun | 8:00 a.m. to 5:00 p.m. |
This morning (08/27/19) one of my sons tires on his Toyota was flat. I needed it fixed right away so I could get to work. Here comes Cody Wade to the rescue. I asked him if he could get all four tires replaced since they were all under 3/32nd tread depth. He not only gave me a great price, but rushed the job so I could get to work by 8:30 am!!! OUTSTANDING JOB! This is always a stressful experience and something that a person does not want to go through (having a flat tire). The customer service was very friendly and honest,... read more
Business response:
John, we're delighted to hear that you had a fantastic experience with Cody, and Kevin! Thank you for taking the time to share these kind words about our teammates. We value your business with Firestone, and we appreciate your loyalty. ^Jennifer
Got really good experience with them the tires I bought working great so far and they are taking care of my windshield wiper at no charge. Brian is an excellent customer service person.
Where is the customer service? All I needed was for the air to be checked in my tires probably would have taken 5 min at the most. He looked at me and said I'm an hour and a half out for that. Thinking he thought I said I needed a tire change or something I repeated myself. I just needed the air checked in my tires, now remember he originally said 1-1/2 that would of been around 11. Now he says if you come back around noon I should be able to get you in. I walked away wondering if this happened because of the color of my ski... read more
Firestone Complete Auto Care has a 3.7 star rating with 241 reviews.
Firestone Complete Auto Care is closed now. It will open tomorrow at 7:00 a.m.
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