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Firestone Complete Auto Care
- Tires
- Plano, TX
About this business
Location details
2480 K Ave, Plano, TX, 75074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I called the minute they opened to set an appointment to get an oil change and tire rotation. I was immediately told no even though I was going to leave my car. He said he had 5 tickets in front of me and couldn't help me today. Really? They only service 5 cars a day. I have had a really nice experience here in the past but I understand the manager has changed. I am disappointed, I had found a shop that understood service.
Business response:
Hi David, we're sorry to learn that you had a poor experience when you visited our store, and we'd like to ensure that any concerns you have are addressed by the appropriate team. Please email us at socialcare@bfrc.com with the details of your visit, the store, and your contact information. We value you as a Firestone customer, and we hope to receive your email soon. ^Gen
Worst customer service ever!!!
Worst customer service ever!!!
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 4 star rating with 449 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is open now. It will close at 7:00 p.m.
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