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Firestone Complete Auto Care
- Automotive
- Germantown, TN
About this business
Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust ? all of which add u... read more
Location details
2115 Exeter Rd, Germantown, TN, 38138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Never again! I sent my son to get his tire replaced and to get an oil change, and my bill was over $600. They ended up doing his brakes even though he didn’t tell them to. My 21 year old heard the entire conversation when they called about the brakes. This location took advantage of a 19 year old, and I doubt they even care!!
Business response:
Hi, Amanda. We'd be happy to address any service issues that you may have encountered, and we apologize for any frustration caused by this experience. Please feel welcome to email us at socialcare@bfrc.com with the details of your visit, the store, any related invoice numbers, and the best contact information for you. We value you as a Firestone customer and look forward to receiving your email. ^Alexis
RecommendedBeen a customer for over 5 years, and I have had great experiences. Matt, managing partner, is also amazing & makes sure his customers are taken care of!
Horrible service ;I had an apt for an oil change I took my car at 10 :00 am it is almost 2:00 pm and they have not even started working on my car ; the guy at the front desk was actually very polite and nice he apologized for the delay and I accepted his apologies ... then I was about to leave when I came across with the manager who was very arrogant and rude ; made me feel bad... and gave me very bad excuses for de delay... i understand they have a lot of work but it is not my fault that the were delayed.they have to take r... read more
Always great service !!
Always fantastic service and very honest employees! Its satisfying to know I can go here when I need work done and not feel taken advantage of. Have never left unhappy or disappointed and I will continue to come to this location.
Great service great people, always professional and ready to help even 30 minutes till closing ! I count on them every time they amaze me 🤙 Customer for life
Service is always amazing here! Not to mention a great location with lots of restaurants and shops within walking distance.
Great service, technicians are awesome. Will be back
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 5 star rating with 10 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is closed now. It will open tomorrow at 7:00 a.m.
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