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Firestone Complete Auto Care

4.2

About this business

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more

Location details

2136 George Urban Blvd, Depew, NY, 14043, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.2502 reviews
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Kathy Suber's profile image
Kathy Suber 
4 years ago

You should make sure whoever you have working the desk, actually knows what they are doing and talking about. The man helping me this afternoon told me I needed 1 license plate bulb and it was $13. I told him I just changed that bulb 3 days ago. Ridiculously overpriced but I needed my inspection done today since I took off of work, so I said change it. I listened to this man tell a lady, "oh he didn't touch 1 tire because he didnt wanna mess with the pressure or something" Those were literally his exact words. How hard is it... read more

Business response:

Hello, Kathy. We are truly saddened that your experience was not as great as we would have liked. We sincerely apologize for any inconvenience. We take negative experiences very seriously, and we would like to ensure that your concerns are addressed by the management team. Please, email us at socialcare@bfrc.com with these details of your visit, any related invoice numbers, and your full contact information. We value your business and thank you for choosing Firestone. ^Mariah 

Kimberly Briggs-Muhammad's profile image
Kimberly Briggs-Muhammad 
recommend  Recommended
6 years ago

Friendly atmosphere, workers treat you with respect 

Jason Michael's profile image
Jason Michael 
7 years ago
Charles Turner's profile image
Charles Turner 
7 years ago

Had no problem at all there. Friendly, and fast. Fair price. 

Tracey Green's profile image
Tracey Green 
7 years ago

If I could give 0 stars I would rather give that! It's all about commission with this place! Won't ever go there again #lessonlearned! 

Shawn T McCoy's profile image
Shawn T McCoy 
7 years ago

The people who answer the phones are unreliable and misleading. Called for a price for a set of Flowmaster mufflers and how much to install and was told it was possible and they would call me back. Five hours later, I had to call back and find out that Terry forgot and he said he would call back again. No word from him. The next day I called and he isn't in today and the person who I spoke to says it's just not something that they're interested in. Mind you, I have the lifetime alignment with them and have spent hundreds of ... read more

Denise Szarowski-Kuzmierczak's profile image
Denise Szarowski-Kuzmierczak 
7 years ago

The staff was very kind & thoughtful. I would definitely go there again! 

Chelsea O'Hara's profile image
Chelsea O'Hara 
7 years ago

Thank you to all the staff at Firestone for being so kind and generous! They truly care about their community and supported our car wash at their facility in anyway they could. These guys are awesome!! 

Denise Thompson's profile image
Denise Thompson 
8 years ago

My experience at firestone is always good no compliments 

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 4.2 star rating with 502 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is closed now. It will open at 7:00 a.m. 

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