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Firestone Complete Auto Care

3.9

About this business

Location details

3931 Maple Rd, Eggertsville, NY, 14226, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
3.9440 reviews
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Tyler G.'s profile image
Tyler G. 
12 years ago

worst experience ever. went in with my 2009 Chevy impala and they replaced brakes to pass inspection. now the brakes are vibrating insanely and i can barely stop the vehicle. highly unrecommended. 

Kamen F.'s profile image
Kamen F. 
12 years ago

Avoid this like a plague! They over charge you and if you dont want them to fix it, they will leave your car in a worser condition. When I arrived to pay for my car inspection after refusing to pay the exorbitant prices of $800 to replace a couple of brake lines, the sales manager just ignored me when I came back, so I had to wait until the next available worker unwillingly took my money and gave me my keys. If you are ready to throw money into the toilet, please come here. As for me never coming back or recommending this to... read more

Nancy B.'s profile image
Nancy B. 
13 years ago

Inexperienced and Unprofessional. Stay AWAY! – I had noticed a weird issue with my driver side tire Thursday after work and called immediately to make an appointment for Friday at 1pm. First of all, you might as well skip the appointment process; they didn’t take my care in for almost 45mins after I arrived at my scheduled 'appointment' time. The ditsy receptionist asked me if I would be waiting for my car, I said yes and went to sit in the waiting area. 2 HOURS passed and nobody said anything to us about the diagnosis. When... read more

Christine W.'s profile image
Christine W. 
13 years ago

Extortion – This business provided the worst experience I have ever had in my life regarding an auto inspection and tires. If this app allowed negative or fewer than one star, that would be my rating. I brought my vehicle in 2 days past the inspection due date. The technician then advised me that one of my tires failed inspection and that I needed to buy 4 new tires for over $600. I told them I had just purchased 2 new tires at a Firestone in Florida within the last 2 years and only wished to buy 2. The manager then told me ... read more

buffalopatron's profile image
buffalopatron 
14 years ago

Expensive and shady. – Regarding my experience with their road hazard protection: I bought 4 tires from here years ago with the road hazard protection. One year, a couple of nails got into one of the tires so I took the car to the shop at around 5pm that night. The guy at the counter over dramatically said he couldn't have anyone take a look as everyone was too busy that night. He was very rude and did not offer to schedule another time. I was surprised by this because when I bought tires from them a technician was willing t... read more

someone2008's profile image
someone2008 
14 years ago

Would not use EVER AGAIN – Never go here They ripped me off for an inspection said I needed new wipers and oil change. My dad takes care of my car and just did my oil and put new wipers on my car so I know they were uneeded. They wipers were grossly over priced and they put worse oil in then what my father had put in. I would never go there for anything they will tack on things that you do not need. 

tjames42's profile image
tjames42 
14 years ago

AVOID!!! DISHONEST AND SUBPAR SERVICE. – Great people?1? The customers who frequent this shop are either too lazy to find better one or like unknowingly getting ripped off and receiving mediocre service. AVOID! IN SHORT: VERY POOR ETHNICS/INTEGRITY FROM STAFF, SHODDY WORKMANSHIP, EXPENSIVE. and unacceptable work on very SIMPLE work. Do yourself a favor and find another shop. AVOID! NOT TIRE REPAIR PROFESSIONALS -> Conniving salesmen at best. I drove to this shop to have a deflating tire repaired. The sales rep, Michael, said... read more

disneygirlz's profile image
disneygirlz 
15 years ago

Great experience – Great people! Have been going there for years. Never a bad experience. I spend a liitle more but, Rember you get what you pay for. 

JStarr's profile image
16 years ago

avoid this place like the plague – I was overcharged for service and they didn't even complete the service they were supposed to. I have had this problem 2x and will never return. They take advantage of women, maybe men too, but definitely women. 

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 3.9 star rating with 440 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is closed now. It will open tomorrow at 7:00 a.m. 

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