Firestone Complete Auto Care

Robert F. 

on Citysearch

13 years ago

DO NOT GO TO THIS LOCATION – I went to this location for my yearly car inspection. The guy at the front desk had my car analyzed and said that the car's power steering fluid was leaking and to pass the car inspection he recommended me to replace all the entire steering rack and quoted around $1100. I asked him where exactly the leak was and why don't we just replace the part that was causing the leak. He didn't answer my question clearly. It was obvious that he didn't want to answer where the leak was and wanted to replace e... read more

Plano person 

on Citysearch

14 years ago

Everthing bad you have come to expect from a repair shop – Return visit for the same problem they "fixed" last year. Scheduled a drop off - waited 1 hour before they took my car to the bay. Waited another hour for them to come up with a $800 estimate to fix my car. Oh - and they also suggested replacing all 4 tires!! Not going to happen!! They did the same thing the last time I took my car there. Don't they know how transparently obvious they are?? Go somewhere else....... 

okaybrian 

on Citysearch

14 years ago

Unprofessional and lack of skill – Cars feels shaky, is loud after alignment. They are more interested in giving you a long list of "suggested repairs" than doing a good job for your work order. 

peterJ 

on Citysearch

15 years ago

Fraud manager! – From the manager to technisians: all use dirty trick to deceive you into unnecessary repairs! Several of my friends and I were cheated by them! One's engine was burned because she refused to replace an expensive part and they made the caps of the engine and gas tank loose and leak! A combined lawsuit is going on! Let them close and stop cheating!