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Firestone Complete Auto Care

3.6

About this business

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more

Location details

17001 Torrence Ave, Lansing, IL, 60438, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
3.6442 reviews
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Laverne Stone's profile image
Laverne Stone 
5 years ago

I have a bad battery it’s been tested 2x from O’Reillys and auto zone and they say the same thing. Firestone is trying to tell me something different 

Business response:

Hi Laverne, we'd like to learn more about your experience, and we apologize for any inconvenience. Please email us at socialcare@bfrc.com with the complete details of your experience, the store, any related invoice numbers, and your contact information. We appreciate your business with Firestone and look forward to hearing from you. ^Bryan 

Tonya Lovinme Mitchell's profile image
Tonya Lovinme Mitchell 
recommend  Recommended
5 years ago

Too pricey but good service 

Felesa Gates's profile image
Felesa Gates 
recommend  Recommended
5 years ago

Great Service...They take the time out and tell you what you need and Why. Thanks Craig. 

Cecilee M. L. James's profile image
Cecilee M. L. James 
6 years ago

they have horrible customer service and outrageously high prices! 

Miranda Booker's profile image
Miranda Booker 
recommend  Recommended
6 years ago

The staff here helped me to avoid an unsafe situation with my tire after I was going to an independent firestone that was not by the book. 

Sal Villanueva's profile image
Sal Villanueva 
8 years ago

Been here 3hrs already and i had an appointment, no updates or anything!! SMFHO 

Ariel Sergio Alvarez-Ortega's profile image
Ariel Sergio Alvarez-Ortega 
8 years ago
Sylvia Sims's profile image
Sylvia Sims 
9 years ago

I tried to schedule and appointment on line,but the site didn't work. What I do not like is having to wait 1-1/2 hr. Wait for a oil change. 

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 3.6 star rating with 442 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is open now. It will close at 6:00 p.m.  

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