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Firestone Complete Auto Care

4.5

About this business

Our skilled technicians are ready to serve all of your vehicle needs. From tires, auto service, brakes, and alignments, it's a one stop shopping experience. Call or make an appointment online today 

Location details

702 Baltimore Pike, Bel Air, MD, 21014, United States

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WeekdayScheduleStatus
MonClosed
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
4.5208 reviews
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enorense omo ojo's profile image
enorense omo ojo 
on Google
4 days ago

I witnessed the worst customer experience from the manager. So I made an appointment on for alignment basically when you make an appointment online from Firestone you supposed get a call back from the for any questions and confirmation. But this store did not so I went there on the day and speaking with the front desk and she told me a price not reasonable to me at first and I was like if you could have called me yesterday I would have knew my budget !! So I asked for the total if balancing of tires are included and she told... read more

Jennifer Bromwell's profile image
Jennifer Bromwell 
on Google
2 weeks ago

From the moment you walk into the office, the staff is very friendly and welcoming. 

Brandon Prettyman's profile image
Brandon Prettyman 
on Google
3 weeks ago

Absolutely do not go here I went for alignment on my truck and just replaced ball joints with moog and they have a short rubber boot on them and the tech said the were no good and ripped lol!they also said one wasnt seated because the c clip had space between it when its pressed in from bottom.tThat was enough for me to no run and they wouldn't do it anyways!very unexperienced techs I wouldn't let them touch my vehicle! 

Adam Lipson's profile image
Adam Lipson 
on Google
3 weeks ago

Terrible service they had my truck a whole day and never put it on a lift. I took a day off work to have the truck serviced 

Bruce Bouch's profile image
Bruce Bouch 
on Google
a month ago

I was greeted at the front desk by an extremely enthusiastic young lady who was ready to listen to my issues involving my vehicle. She was very polite and quickly prepared the process to have my truck serviced. I made the appointment online to include the internet pricing. The mechanic worked on the front end alignment, I started to take it home and noticed the same vibration and pull to the left. He reevaluated and upon rotating the tires, it was confirmed my tires were the issue. I plan on returning on a later date when fu... read more

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Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 4.5 star rating with 208 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is closed now. It will open tomorrow at 7:00 a.m. 

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