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Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more
3901 New Bern Ave, Raleigh, NC, 27610, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 7:00 a.m. to 6:00 p.m. | |
Sun | 8:00 a.m. to 5:00 p.m. |
Great place to take your vehicle.
Business response:
Thank you for sharing your experience at our Beacon Plaza - Raleigh Firestone, Viola. ^Miguel
Great place to take your vehicle.
went got an alignment now my car pulls to the left they don't want to take responsibility for it for 103.00 they should make it right I was there at 2 I called and told them as soon as I knew it was pulling and I wasn't guaranteed it would be fixed today so now I have to wait that is not right they shouls of said come now we will fix it but nooo I should of went to blue flame on capital this place had complaints all day I heard them all dumb asses cant post unless you rate I rate zero but I have to give a 1 just to post bull... read more
Great service from Donald! Wound up being much less than I expected!
Someone recommended this location to me since they'd used them before and found them to be fair and honest. As I was waiting for my car to be serviced, I overheard one of the employees making phone calls to find a part for a customer. The employee was frustrated because the part was way overpriced at every resource he contacted. A few minutes later, I heard him call the customer and say that he'd found the part. He'd actually gone on eBay and found the part for over $100 cheaper. He bought it using his own personal credit ca... read more
You won't have to sit long. And the atmosphere in there is comfortable. Everybody Minds their business� The employees are very nice�
Must be Pretty Good, I'm back Today with my Second Vehicle!!!
Dishonest and I can prove it! AVOID!!! – I have used the New Bern Ave Firestone off and on for years and have often suspected they were dishonest but they are very convenient. However, today I caught them red handed attempting to sell me unneeded brake work. I took my Sienna in to have the brakes checked. They said it needed many things, including new rotors and calipers on the front brakes. The estimate was almost $800. They said the rotors had very deep grooves and could not be resurfaced. I don't know much about cars but ... read more
jack up the price – After having gone to 3 of Raleigh's Firestone stations over 15 yrs, I plead with you-- STAY AWAY!! The first didn't attach the oil pan back correctly after an oil change, and ALL the oil ended up in my driveway!! I had the car towed back thru AAA, and after fixing the problem, they actually wanted to REcharge me! At the New Bern store, I had quoted about 6 places for 2 jobs to be done on my car. They "added" onto the basic price of each job with unnecessary extras that would have cost $175 IN ADDITION to ... read more
Firestone Complete Auto Care has a 4.2 star rating with 364 reviews.
Firestone Complete Auto Care is closed now. It will open at 7:00 a.m.
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