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Firestone Complete Auto Care
- Tires
- North Reading, MA
About this business
Location details
157 Main St, North Reading, MA, 01864, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Have been with Firestone and Tires Plus (same parent company) for a while and find them to be fair and honest in their recommendations and services. Recently had to get my rear wheel hub assemblies replaced and other shops couldn’t give a firm quote since they didn’t know how long it would take to get the old ones off. Firestone uses experience and data to set a fixed cost and holds to it regardless it takes them more labor hours to remove old ones than estimated. They were also competitive on new tires (even beat Costco whe... read more
I took some time to think about this review. My service date was January 12th 2026, it was a Monday mid-morning around 10am. I brought in my commercial vehicle which is part of a fleet. I waited for 2 hours and 46 minutes to get an oil change and a tire plug. I understand there was people before me so I knew it would be a wait. After an hour went by those folks had left with their cars. Another gentleman came in after me and waited another hour and he was out before me even though he came after me. There was two other folks ... read more
UPDATE (2 weeks later) So I get a message from Firestone like they said below. However, rather than actually do anything their team basically called to do the "high pretty lady" folksie thing without even investigating. Why they are wasting my time is the big question? Oh because they want you to believe that they DID something about this. Doing something actually means being concrete. Which if you see my screen shot, their area manager called after a week of them saying he would, to which he said he "DIDN'T EVEN LOOK INTO M... read more
I have used Firestone in North Reading consistently for years, and they do a great job of communicating what work is necessary. They also alert me to any upcoming work I'll be needing and what the expected timelines are for that.
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 4.2 star rating with 406 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is open now. It will close at 7:00 p.m.
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