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Firestone Complete Auto Care

3.6

About this business

Location details

2250 Kelly Dr, Hopewell, TX, 78236, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
3.6215 reviews
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Paul Castillo's profile image
Paul Castillo 
a month ago

Took my vehicle in for a diagnostic on engine vibrations. I directly asked if a diagnostic would be possible even if there isn’t a check engine light. They answered “yes our systems are pretty good and we should have a diagnostic within approximately 45minutes”. I was later told 2 technicians looked over my vehicle because they couldn’t identify where the problem was coming from even though they saw exactly what I was talking about. The recommendation was to do a $123 fuel system cleaning but they were unsure if the issue wo... read more

Abdulrahman's profile image
Abdulrahman 
a month ago

nice 

Al's profile image
Al 
a month ago

Overpriced services. Go over to other auto shops and they’ll charge you half the price whatever these guys do. 

Bryton Carpio's profile image
Bryton Carpio 
2 months ago

They should rename this place Firestone INcomplete Auto Care. AVOID AT ALL COSTS!!! Took my truck in for a diagnostic due to a ticking noise under the hood. Long story short they inspected and said “yep it’s ticking” plugged it in and said “yep no codes”… Basically everything I already know. Then proceeded to call me when it was done and said they didn’t have the tools to get to the root of the problem. Went to pick up the truck and they proceeded to try and charge me for a full diagnostic. When you pay for a diagnostic you ... read more

Jennifer McKeithan's profile image
Jennifer McKeithan 
2 months ago

I've been bringing my car to this location since 2019. Today was another great visit. Yesterday, I ordered my tires, (one of the team members went to pick them up from the warehouse that night) and I had a 7am apt. Robert not only addressed my concerns but educated me on aspects of tire care specific to my vehicle. . The team showed up bright and early to get my car taken care of. Stress-free, professional customer service is why I'll continue to purchase tires from this location. 

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 3.6 star rating with 215 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is closed now. It will open at 7:00 a.m. 

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