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Firestone Complete Auto Care

3.9

About this business

Our skilled technicians are ready to serve all of your vehicle needs. From tires, auto service, brakes, and alignments, it's a one stop shopping experience. Call or make an appointment online today. 

Location details

4587 Leonard Wood Ave, Portland, MD, 20755, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
3.9311 reviews
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Marc Cooch's profile image
Marc Cooch 
on Google
4 days ago

They were quick with my scheduling to include when I online scheduled, they immediately called to ask for another date and time. When they performed the job they were super quick. On a Saturday we expected to get the vehicle back on that Monday. Nope, same day!!!! 

Yasmeine Rand's profile image
Yasmeine Rand 
on Google
5 days ago

Maurice was excellent! Very polite and very knowledgable. 1000% would recommend him for servicing your vehicle! 

Lou D.'s profile image
Lou D. 
on Google
2 weeks ago

I had a great experience at this Firestone location. Chris handled my check-in and assured me they would get my vehicle done quickly, even though I mentioned there was no rush. True to his word, they got it done the same day. A.G. was equally professional during checkout. What impressed me most was that I was never pressured to fix other potential issues. They focused exactly on what I came in for, and the final cost matched the upfront quote. As a woman, I've unfortunately had experiences at other auto shops where I felt li... read more

Sairilia Denson's profile image
Sairilia Denson 
on Google
3 weeks ago

I cannot say enough good things about the entire staff at Firestone—they’re always professional, welcoming, and knowledgeable. But this review is especially for MAURICE, who goes above and beyond every single time I come in. Maurice is the definition of excellent customer service. He remembers me, takes care of everything from start to finish, and makes sure I fully understand the work being done. He communicates clearly, explains everything in detail, and never lets a customer leave confused or unsure. That level of care is... read more

Austin Goss's profile image
Austin Goss 
on Google
3 weeks ago

While stationed on Fort Meade, I went in for an oil change and was told my car had a litany of issues. No matter, I just wanted to be free clear of any issues before I drove the vehicle home. I drove my car several hundred miles a few days later and discovered an even bigger issue with my brake pads. For the amount things this Firestone said I had wrong with my car (it was a long list!) they didn’t bother to check the brake pads? I’m open to a pushy upsell if you actually correctly assess potential issues, but they failed to... read more

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Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 3.9 star rating with 311 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is open now. It will close at 7:00 p.m.  

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