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Firestone Complete Auto Care - Bala-Cynwyd, PA
- Tires
- Bala-Cynwyd, PA
About this business
Location details
31 City Ave, Bala-Cynwyd, PA, 19004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
GREAT CUSTOMER SERVICE – I have found this Firestone to be awesome ! They have always done right by me. I have no complaints, only praise. They are a very busy place and most often I'll just leave my car because they try very hard to accommodate everyone. Also, I have found them to be honest, you can find that everywhere....
Bad Customer Service – New tires: Waited 4 hours when told it would be 1 1/2 hours. It's easy to make an appointment online for the place and I had picked out exactly what I wanted to do. When I get there they didn't seem to know any of the information. They told me it would be only an hour and a half for getting new tires on. I checked back an hour and a half later. Still not done: they said about a half hour more. Checked back half hour later. Still not done: They said it would be done soon. Sat down and waited and asked t... read more
Tire Prices Too Good To Be True, But They Are! – When I bought my car, I had no idea how expensive the replacement run flat tires (RFT) were! The BMW dealership charges an outrageous $390 per tire (not installed)! Installation is another $60 per tire there too! (dont forget tax) That's over $450!!!!! Firestone Tire & Service Center quoted me almost a hundred dollars less than the dealer's "low" price and charge only half of the dealer's labor fee for mounting and balancing. Their price for the same tire mounted and balanced ... read more
TERRIBLE customer service – The customer service at this place is terrible. First of all, they don't take appointments because, according to a staff person, they "have too much business to bother." So be prepared to have nowhere to park in the overflowing lot and get ready to wait 4-6 hours or more for service. Hard if you don't have 2 cars. I took my Honda Civic in for new brake pads in October 2007 and found I needed rotors and pads both. After replacing them, they continued to squeak terribly--with the NEW brakes-- until ... read more
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 3.3 star rating with 486 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is closed now. It will open on Saturday at 7:00 a.m.
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