This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Firestone Complete Auto Care
- Tires
- Palatine, IL
About this business
Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more
Location details
1980 N Rand Rd, Palatine, IL, 60074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
I came in for a routine alignment check and ended up finding out that my brakes and rotors needed repair. Dan, the store manager, and John, the technician, were both incredibly professional and informative throughout the entire process. They took the time to explain everything clearly. Highly recommend this team for their transparency and great customer service!
I came in because I was concerned about my front tire, (Im a 20 year old female) the first 4 pictures consists of the list of things Firestone in Palatine (Patrick Reynolds) said needed to be done…$7,381 worth. The last picture is what my car ACTUALLY needed. Many people told me it was bs so my grandma referred me to her trusted company that she uses all the time, come to find out i was LIED to, my brakes had absolutely no rust on them. I dont care what anyone says this is attempted THEFT and I WILL be taking legal action.
The employees were kind and knowledgeable, the service was excellent and the workmanship was great.
They handled an emergency tire replacement quickly, and also stayed a little late to actually remove the wheel with the space saver spare and mount the newly re-tired wheel for me when I got there near closing.
Great service as always, waived inspection fee when they couldn't resolve the issue. Can always rely on honest earnest service here
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 3.9 star rating with 206 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com