This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Firestone Complete Auto Care
- Wheel & Rim Repair
- Hillside, IL
About this business
Location details
520 Mannheim Rd, Hillside, IL, 60162, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had 2 bad experiences with Firestone taking advantage of my son by him being a child. Each time customer service was terrible. I went to get air in my tires. They put air in with no problem. I noticed my tire pressure light was still on. I wondered if I had a slow leak or if the light just needed to be turned off. I sent my 18yr old son (that looks younger) to get it checked & the light turned off. They worker asked my son, why he can't do it himself & told him since he had to bring the car in... it would be $10. My s... read more
Business response:
Hello, Glen. We appreciate you taking the time to share your experience with us. Your satisfaction is important to us, and we'd like to look into this for you. Please email us at socialcare@bfrc.com with the details of your visit, the store, any related invoice numbers, and the best contact information for you. We value your business with Firestone and we look forward to receiving your email. ^Alexis
RecommendedJose is the go to person. I was concern about the tire pressure readout on my panel, and he took the.time to explain it to me.
They have horrible service one of their workers put a knife in my tire so I can buy a new one Mark he is really rude I had to call corporate in order to get my car fix never again
Very honest could have easily sold me tires I didn't need. Excellent service.
100% Satisfaction Guaranteed! I will use this team for all of my repair needs and care from now on.
Everyone is friendly. Manager was great to talk to. Even helped out to make sure what needs to be fixed and not make you spend a lot. Will return!
Do to the issue of a year and half I promise I would never go back, but they open up the discount door and I felt back in thanks for a job well done!
Awesome service, fantastic prices, Lilia was amazing and friendly.
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 4 star rating with 330 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com