Firestone Complete Auto Care's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Firestone Complete Auto Care

4.1

About this business

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake service, auto tune ups, radiator repair, car batteries and more. Service & Products: Tires, batteries, brakes, oil change, alignment, and all auto services. A/C service Air filters Alternators Auto heating & cooling services Brake pads Brake services Bridgestone tires Car auto batteries Car auto maintenance, inspections & wirin... read more

Location details

1655 Montgomery Hwy, Hoover, AL, 35216, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1327 reviews
Select a rating
Agatha Ice's profile image
Agatha Ice 
recommend  Recommended
3 years ago

Hands down they are the best!!! Johnathan is super!! The 2 ladies I didn't get there names that work inside with Jonathan are phenomenal and the crew!! Matt is da bomb diggity!!! I came in for an oil change and they were so nice and helpful. The wait wasn't bad at all. A.McMurtry 

A Tony Hazel's profile image
A Tony Hazel 
3 years ago

This Firestone is horrible! They have had my vehicle since May 25th and it is now June 5th. They can not fix a simple alternator within two weeks and no one knows why??? They have no sense of urgency for a customer. They stand around majority of the time with customers waiting in the lobby. Who has one technician that can fix an alternator and when he’s off nothings happens your car just sits and wait!! Don’t go there ever!!! 

Deborah Seay Garrard's profile image
Deborah Seay Garrard 
4 years ago

Beware women !!! Do not take you car to Firestone. They charged us $8,000 to do work on our jeep only to have it die driving home. Contacted corporate office to ask them to help me solve this issue only to be told they would do nothing. Seth informed me that it's my word against theirs. I'm sorry I cant let this go . They totally took advantage of us because being a women we just believed they were doing the right thing. I mean they are the experts right. I shame on you Firestone. This is not just gonna go away. Very shady p... read more

Business response:

Hello Deborah, we are sorry to hear of this issue after service at our Hoover store. We would like to investigate your concerns, please, send us an email to, socialcare@bfrc.com. We will need full details, your contact information, and your invoice number. Thank you for choosing Firestone, we value your business. ^Kristyn 

Deborah Seay Garrard's profile image
Deborah Seay Garrard 
4 years ago

Beware women !!! Do not take you car to Firestone. They charged us $8,000 to do work on our jeep only to have it die driving home. Contacted corporate office to ask them to help me solve this issue only to be told they would do nothing. Seth informed me that it's my word against theirs. I'm sorry I cant let this go . They totally took advantage of us because being a women we just believed they were doing the right thing. I mean they are the experts right. I shame on you F… See more 

Vanessa Shaw's profile image
Vanessa Shaw 
recommend  Recommended
5 years ago

Traveling home from Alabama to Kentucky we had a blow out on the trailer spare tire,we found Firestone online and thankfully they were open on a Sunday. The people at firestone went above and beyond and replaced all four tires and a spare and had us out of there in an hour and a half. 

Martin Ennis's profile image
Martin Ennis 
recommend  Recommended
6 years ago

Great Experience !! They said it would take an hour , but it only took 30 minutes! 

Martin Ennis's profile image
Martin Ennis 
6 years ago

Great Experience !! They said it would take an hour , but it only took 30 minutes! 

Keith Maurice Thomas's profile image
Keith Maurice Thomas 
7 years ago

Excellent service as always. Staff is always courteous and straight forward. Highly recommended. 

Laura Hollis's profile image
Laura Hollis 
7 years ago

We are on vacation with the kids and my husband noticed a screw in one of our tires. Ivette got us in and out SO quickly. All the staff was professional and very courteous. Tire trouble on a trip is never fun, but they made it a much better experience than it could have been! 

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 4.1 star rating with 327 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com