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Fireside Hearth & Home - Charlotte
- Fireplace Services
- Charlotte, NC
About this business
Location details
4701-N Entrance Dr, Charlotte, NC 28273, Charlotte, NC, 28273, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our Heatilator gas fireplace was due for a tune-up. We called Fireside Hearth & Home - Charlotte and spoke with a very nice lady (Shawn?) who helped us schedule this service call. Our technician (Dave?) called ahead of time and arrived promptly when scheduled. He did a very thorough job cleaning, checking, and tweeking our unit and was all done before we knew it. He also took the time to explain everything that he was doing. We learned a lot from him about how to safely enjoy this fireplace in the future. The payment process... read more
We had our fireplace serviced by Zeke - he was very professional and knowledgeable and gave us lots of helpful pointers about the settings on our remote. Excellent customer service! We bought our fireplace here 7 years ago and have been very happy with it - the salespeople were very good at helping us select the right fireplace for our needs.
We had Zeke install a blower and clean our fireplace insert. He was thorough, knowledgeable, and professional and patiently answered our questions and instructed us on how the blower operates and why periodic cleaning is needed. Who knew?!
Your service technican, Zeke, did a fantastic job! Zeke was very thorough in inspecting and cleaning our fireplace; he also taught me a few things. Zeke is a great representative for your company, and I would definitely would want him on any future calls.
ZEKE was very professional, knowledgeable and friendly! He explained everything he did and also went over the steps to turn on our fire place! Also cleaned our screen!!!
Frequently asked questions about Fireside Hearth & Home - Charlotte
How is Fireside Hearth & Home - Charlotte rated?
Fireside Hearth & Home - Charlotte has a 4.6 star rating with 134 reviews.
When is Fireside Hearth & Home - Charlotte open?
Fireside Hearth & Home - Charlotte is open now. It will close at 4:00 p.m.
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