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Fireplace & Patio 1, Inc
- Fireplace Services
- Crystal Lake, IL
About this business
We are a full service fireplace store. Offering gas & wood products. We service and install all products from gas logs, fireplace glass doors & fireplaces. From just doing a simple fireplace installation to a full complete installation with framing, gas line run, facing in any material that you choose. We sell fireplace mantle shelves & surrounds. We have a showroom that offers many different fireplaces & stoves. Come in & bring your wish list & we can package it all together for you
Location details
4410 IL-176 #5, Crystal Lake, IL, 60012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 6:00 p.m. | |
| Tue | Closed | |
| Wed | 11:00 a.m. to 6:00 p.m. | |
| Thu | 11:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 6:00 p.m. | |
| Sat | 11:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
So we bought a wood and gas insert for our home. The gas one still smells like gas- even after being serviced, the wood - after having the chimney insert tube and new cap -came loose, and this was the repair- I have bricks on top of my fireplace’s chimney.. hoping for no storms that knock this off and damage roof/gutters etc until I can get a 32ft ladder to take a look hoping that these bricks were not their “repairs” for the stack/tube being looose.
Tom and Liz are great to work with. They removed my 1960s wood burning fireplace and installed a gas fireplace. They removed all the old brick masonry and replaced it with stone. I went from a 53" wide fireplace to over 7 feet. Incredibly beautiful workmanship. I love my new fireplace. I would and have recommended them to friends.
Very disappointed in this company. We made an appointment for them to come out to fix our fireplace and give us an estimate for a second job a few weeks ago. They never showed up for the scheduled appointment and have been ghosting us ever since. We were hoping to be able to use our fireplace this year so we would appreciate any other recommendations as apparently this company does not want the business.
Purchased a gas fireplace from Tom and Liz. Both well educated with the products they sell and were very friendly. I had spent many hours researching and visiting other fireplace stores but once I came across fireplace and patio I knew these were the people to buy from. Liz listened to my questions/concerns and answered honestly without the pushy sales pitch. I see a lot of negative reviews about communication with them, my recommendation...email! Every email I had sent was responded back to in a timely manner. We love our n... read more
Liz and Tom worked with us to transform our 1970's fireplace. I gave them a picture as an example of what we wanted to do and the end result was exactly as pictured. Their craftmanship was top notch and we couldn't be happier. I would definitely recommend Fireplace & Patio to anyone looking to install or update a fireplace.
Frequently asked questions about Fireplace & Patio 1, Inc
How is Fireplace & Patio 1, Inc rated?
Fireplace & Patio 1, Inc has a 4.2 star rating with 20 reviews.
When is Fireplace & Patio 1, Inc open?
Fireplace & Patio 1, Inc is closed now. It will open at 11:00 a.m.
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